About Michael
For 13 years, I’ve worked in the auto industry and became a part of the team in August 2019, providing approachable and personable service. One of the best feelings is seeing people genuinely happy that their cars are leaving the dealership better than they came in due to my hard work. I am always ready to help customers and take the time to explain the situation and options straightforwardly. You can depend on me for quality and excellent customer service. I’m always up for conversations about automotive technology; it sparks joy in the discussions. You can catch me building a Gundam model kit in my free time. However, spending time with my son, Grey, is a top priority. He loves automobiles just like his dad!
Customer rating
4.9 / 5 based on 568 ratings (304 written reviews)
Recent reviews
Michael helped me with a brake light issue. He provided photos from the mechanic to show where the issue originated and the problem was resolved. He was very professional in how the situation was handled.
— Joyce M. ,
Wonderful he’s the best in all areas 👍
— Jane G. ,
Mike is professional, courteous, responsive, and very thorough. He listened to our concerns and addressed all of our issues. Wouldn’t hesitate recommending him at all!
— Daniel M. ,
Working with Michael was great! Very customer focused, and provided clear communication every step of the way. Thanks!
— Alana Z. ,
Michael is always a pleasure to work with. He’s kind, personable, and professional. He explains the job, makes sure I’m okay with everything beforehand, and gives opportunities to ask questions.
— Eric N. ,
Great. Very attentive and thorough.
— Vince B. ,
Michael is simply the best.
— Declan M. ,
Michael is professional, friendly and open to listening to customers' concerns. Just what you need in a service advisor.
— Thomas S. ,
Michael was an incredible service advisor! Great work and great experience!
— Faisal H. ,
Michael is always a fabulous advisor!
— Annie D. ,