About Heather
Hello! My name is Heather and I’m a Service Advisor here at Bloomington Subaru. I’m born and raised in Minnesota and have lived all over the Twin Cities area and beyond. Most recently, I moved back down here from up north in Grand Rapids, MN back at the end of 2024. On my off time, I enjoy the outdoors in many forms but especially love it even more when I have my camera with me! I also dabble in the creative space with acrylic painting and scrapbooking to name a few. I’ve now been with Subaru since January of 2025, but my dealership experience goes back much farther. I started in the automotive industry back in 2015 as a technician. From there, my love of helping others helped me in landing my eventual role as a Service Advisor in 2018. Since then, my goal in this role has always been to shift others view of the automotive industry. I always aim to be honest, transparent, educational, open, and understanding when it comes to my guests wants and needs. To me, gaining confidence and the trust of others is by far the most rewarding and important part of my job. I hope to work with you soon!
Customer rating
4.9 / 5 based on 282 ratings (195 written reviews)
Recent reviews
Heather is knowledgeable, friendly, and takes all questions and takes all questions and concerns seriously. She took great care of me and my Subaru.
— Shannon W. ,
Great - always so friendly, helpful and professional
— Marcello D. ,
I had several questions about directional tread tires and and Heather had satisfactory answers for all of them. And she responded quickly.
— Michael W. ,
Heather was amazing. A true asset to your team.
— Erica J. ,
I am not her supervisor and not in a position to evaluate her. I liked the service done very much but the price I paid was much higher than basic service at local repair shops. So, I do not recommend it as a good buy to my relatives.
— Hiroyuki I. ,
Always love my experience with Luther Bloomington Subaru.
— Stacy M. ,
Heather was great at communicating at every step during our lengthy car repair. She explained everything clearly and worked with us diligently. She was super helpful at every step!
— Jonathan V. ,
never figured out what I needed, replaced the vdc module for over 1000$ and it ended up being just a wheel bearing. you guys wanted to replace the main harness
— Carlos C. ,
Very good. Heather is pleasant, knowledgeable and efficient.
— Barbara T. ,
Exceptional!! A great experience!!
— Christopher C. ,