About Heather
Hello! My name is Heather and I’m a Service Advisor here at Bloomington Subaru. I’m born and raised in Minnesota and have lived all over the Twin Cities area and beyond. Most recently, I moved back down here from up north in Grand Rapids, MN back at the end of 2024. On my off time, I enjoy the outdoors in many forms but especially love it even more when I have my camera with me! I also dabble in the creative space with acrylic painting and scrapbooking to name a few. I’ve now been with Subaru since January of 2025, but my dealership experience goes back much farther. I started in the automotive industry back in 2015 as a technician. From there, my love of helping others helped me in landing my eventual role as a Service Advisor in 2018. Since then, my goal in this role has always been to shift others view of the automotive industry. I always aim to be honest, transparent, educational, open, and understanding when it comes to my guests wants and needs. To me, gaining confidence and the trust of others is by far the most rewarding and important part of my job. I hope to work with you soon!
Customer rating
4.9 / 5 based on 262 ratings (182 written reviews)
Recent reviews
Great
— Stephen D. ,
Heather is very friendly. Caring. And Informative.
— Cheri S. ,
I already have recommended Luther Subaru to friends. Exceptional service. Heather has contributed to the quality of the service.
— Jill S. ,
every thing went well as planned. thank you.
— Frances B. ,
Heather provided outstanding communication throughout the entire process. She kept me updated regularly on the status of my car and made sure I always knew what to expect. Her professionalism, responsiveness, and attention to detail made the experience seamless and exceeded all of my expectations. I highly recommend working with Heather!
— Jaime U. ,
Heather’s communication regarding the servicing and repair of my vehicle was timely, informative snd helpful.
— Jeffrey M. ,
She was very attentive and empathetic, going above and beyond to help solve our car issue in a stressful situation right before a big road trip. We felt reassured that Heather was staying close to our case and giving us the most up-to-date information to help us make decisions. And then we got our service complete in time for our trip, at no extra cost. Thanks Heather!
— Joanne B. ,
Heather does exceptional work. She is my go to person when I need help. She is very pleasant to work with, and knows her job well.
— Frances B. ,
Great! She was friendly, respectful, and professional.
— Martha M. ,
Excellent. Friendly, helpful, knowledgeable.
— Bruce M. ,