Customer rating
4.8 / 5 based on 25 ratings (22 written reviews)
Recent reviews
Devon was great, but I went there because I had a tire pressure light that was on, and I was getting no readings. He said my tires were low and that's why. On my trip home my light came on and I thought it was the same issue. Turns out I had a nail in my tire. I thought it was a fluke until I receive an email saying "Hi Karin, thank you for trusting us with your Outback on 10/30/2026. Preventative maintenance is the best way to ensure your vehicle's health and longevity. During your visit, we identified a few items that could use attention down the road. If you haven't already taken care of these elsewhere, they're worth keeping on your radar. Here's what we noted during your visit: Tire Replacement". I reviewed the service video, and there was no mention of the tire. Please look over the video of 2025 Subaru Outback: ( baslg.mkvwa11.com/p/5jkzy9.html ). Your advisor will reach out shortly with more information. I was traveling from MN to North Carolina, and stopping in Buffalo, NY. I had stressed how nervous I was about this light, and I was sent on my way with an obvious issue with my tire, which only had about 15k miles on it. Fortunately I stopped to get gas, and looked at my tires. It was dark, and I could have been stranded on a highway at night. I ended up having to cancel my hotel reservation for the night and get back on the road the next day. There was some sort of communication breakdown somewhere, and I was very upset to receive that email about the tire. That being said, this is not a reflection of Devon, but the entire team.
— Karin G. ,
Great!
— Judine R. ,
Excellent! Very professional and he helped me find the best deal for the work I was having completed on our outback.
— Timothy A. ,
Excellent customer service.
— Gary W. ,
Great service! Very kind and attentive
— Denise M. ,
Devon was knowledgeable, friendly, and very helpful. I recommend him without qualification!
— Phebe H. ,
Always perfection
— Kristine J. ,
great
— Deborah A. ,
Excellent customer service! Friendly and helpful.
— Susan R. ,
Professional and speedy
— Karen M. ,